We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Information and suggestions on this website are not meant to be treated as a replacement for medical advice. Please consult a medical practitioner before starting any dietary regime. SugarSwap products are natural ultra low carb and extremely low glycemic products. If you are on any special medication or medical regime, you should consult your medical professional or dietitian before starting any dietary regime.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Super Fit Foods Pvt. Ltd. may also make employment information available through this website. Sugar Swap is an equal opportunity employer. Sugar Swap provides equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, veteran status, disability or other protected status.

Upon selection of standard delivery as a mode of shipping, the placed order will usually take 3-6 days and any order with hyperlocal delivery as a mode of shipping selected when placed between 6pm IST and 11:59pm IST will fall under next day delivery. Shipping times may vary from location to location and are subject to change in real-time based on logistic circumstances.

Our team will provide constant support in case you face any issue with delivery. In case any product is damaged on receipt, and you don't accept the packet at the time of the delivery due to a torn or damaged product, a replacement will be provided to you depending upon the facts and circumstances of each case.

If anything is unclear or you have more questions feel free to contact our customer support team at support@sugarswap.in. Product cancellations are only eligible within 12 hours of placing the order by direct contact via our contact us page. Post this, the cancellation will not be allowed. In extreme circumstances, product cancellation may be permitted (upon discretion) on the condition that the customer bears all the transportation charges for the product dispatch and return.

1. Discount Coupons
2. Health Transformation Plans & Diet Plans
3. Downloadable digital products

1. To complete your return, we require
   1. A receipt or proof of purchase.
   2. A clear picture of the issue with the product.
   3. You are in possession of the product to be returned.Products that have been disposed off cannot be requested for return.
2. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on the inspection of the product against your claim.
3. The cost of returning the product to the Company has to be borne by the customer.
4. If the reported problem with the returned product is verified, the customer will get a reimbursement for the product along with the return shipping cost upon submitting the proof of the cost of return shipping.

1. There are certain situations where no refunds are granted (if applicable)
   1. Product with obvious signs of use or tampering (open seal/packaging).
   2. Refund request raised after 48 hours or more post delivery.
   3. Weight of delivered product is lesser than weight of returned product.
   4. Return shipping is initiated 144 hours after delivery time.

1. If a problem is reported in a product, the product needs to be shipped back to the Company for verification. The claim of the customer will be verified by our unbiased experts and appropriate action will be taken based on the outcome of such an inspection.
2. Based on the outcome of the inspection, you may receive a replacement of the products or get a refund of purchase amount - a decision that is evaluated on a case-by-case basis.

1. Incorrect Product Delivered
2. Expired Product Delivered
3. Missing Products in the order.

1. If you haven't received a refund yet, first check your bank account again.
2. Then contact your credit/debit card company, it may take some time before your refund is officially posted.
3. Next contact your bank. There is often some processing time before a refund is posted.
4. If you've done all of the above and you still have not received your refund yet, please contact us at support@sugarswap.in.

1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are only refundable if your claim of product issue is verified.
2. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
3. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

In general, you can visit this Web site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@sugarswap.in or mailing us at: C-432, Sushant Lok, Phase-1, Gurgaon, Hayana, India, PIN-122009.

In general, you can visit this Web site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

Sugar Swap may collect personal information from you including your first and last name, address, telephone and mobile number(s), email address, credit card details and any other information, when you knowingly provide us with this information. This will generally occur when you either:

• Visit Online ordering site to place order,
• enter into a competition or promotion,
• participate in a survey,
• subscribe to our mailing list,
• apply for a job,
• submit website feedback

Wherever Sugar Swap collects personal information about you from someone else, Sugar Swap will take reasonable steps to advise you.

Use and Disclosure Except as otherwise stated, we may use information collected via this site to improve the content of our site, to customise the site to your preferences, to communicate information to you (if you have requested it), and for any other purpose specified.

Sugar Swap may use the personal information that you submit to store and process that information in order to provide goods and services. Generally, we may use your personal information in the ways in which you would expect, including but not limited, to any of the following purposes:

• to process any job application you may submit,
• to provide you with any restaurant or promotion information you may request,
• to process any online ordering,
• to determine the number of visitors to our websites and conduct reviews of our sites,
• to fulfil prizes, awards and purchases,
• to respond to specific requests from visitors,
• to keep you informed about any changes to our websites,
• to conduct marketing research, and
• to now and again send you offers or information on products or services that we consider will be of interest to you.

Note: If you wish to unsubscribe from receiving any promotional communication from us please let us know to unregister. See Consent for more on opting out.

Further information on how we use your personal information when using our Internet ordering system.

When using the Sugar Swap internet ordering system additional information is collected when you order a food online. This information assists in the delivery to your door and to verify your credit card payment. The internet order system also stores information about your order to help you remember and re-order the same menu in future. When concluding your order via the Sugar Swap's internet ordering system.

Super Fit Foods Pvt. Ltd. may share statistics and personal information between themselves and with companies that are related to Sugar Swap including our branches. Personal information that you submit to Sugar Swap may be disclosed to a third party: such as our suppliers or our mailing houses, who are employed to provide some of our services, to meet the purpose for which it was submitted.

• if you have provided your express consent to share the information,
• if Sugar Swap are required or authorised by law to disclose the information or if you violate our Terms of Service,
• if your personal information is collected in connection with a joint promoter, to that joint promoter for marketing and research purposes,
• if Sugar Swap feel you might like to know about a third party's goods and services we may supply that personal information to that third party. (We know that many of our guests enjoy receiving these excellent offers), or
• if you place an order via our internet order system, your details will be passed on to payment gateways, who receive your credit card details for internet order payment.
• Sugar Swap will take reasonable steps to ensure that the personal information collected is accurate, complete and up-to-date.

You can access and request correction of any personal information concerning you at any time. You may also request that your personal information be deleted at any time. Any such requests should be made directly by contacting us.

Sugar Swap will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

A Cookie is a piece of information that our web server may send to your machine when you visit a Sugar Swap's site. A Cookie helps us to recognise you when you re-visit our sites and to co-ordinate your access to different pages on the sites.

For example, once you have placed a new pizza order you may be offered the opportunity to personalise your order so that the system remembers it for future use. A cookie will be set on your machine that enables us to recognise your computer when you return to order your favourite food next time. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more. If you disable all cookies, you may be able to take advantage of all the features of our sites.

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

• Your address falling in the defined delivery area of the Sugar Swap Restaurant / Shop / Store
• Availability of the Delivery boy
• In case the delivery locality is not listed in the restaurant locator, delivery of orders cannot be placed; However you may choose to pick up your order from Sugar Swap's Restaurant / Shop / Store
• Your Order must have at least 1 Food item and the minimum order value must be Rs. 500/- or more (inclusive of taxes for delivery).

The menu is displayed as per the availability of the menu items in the website.

In case certain menu items are not listed in the menu page, the restaurant does not carry those items in the menu

In case of non-availability of ordered product at the Restaurant/Shop, the order would not be executed. Same would be informed by the us to you.

Super Fit Foods Pvt. Ltd. or any of its subsidiaries reserve the right to add, change, update, remove items from the menu or remove the menu in its entirety at any time without notice.

The online order once placed cannot be modified or cancelled via any digital medium

You can get updated on the status of the order by calling the Restaurant/Shop/Store directly

In case the order which is paid through digital payment method is cancelled due to non-availability of the ordered product at the restaurant/shop, the amount will be returned by reversing the transaction by Sugar Swap. This refund will be processed to the actual source within 5 to 7 working days. However, Sugar Swap is not responsible for any delay on the bank side.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@sugarswap.in or by mail at C-432, Sushant Lok, Phase-1, Gurugram, Haryana, India, PIN-122009.

[Re: Privacy Compliance Officer]

[C - 432, Sushant Lok, Phase - 1, Gurugram, Haryana, India, PIN - 122009]

This website is operated by Super Fit Foods Pvt. Ltd.. Throughout the site, the terms ?we?, ?us? and ?our? refer to Super Fit Foods Pvt. Ltd. Super Fit Foods Pvt. Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our ?Service? and agree to be bound by the following terms and conditions (?Terms of Service?, ?Terms?), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ?as is? and ?as available? without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Super Fit Foods Pvt. Ltd. may also make employment information available through this website. Sugar Swap is an equal opportunity employer. Sugar Swap provides equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, veteran status, disability or other protected status.

CONTACTING US

Questions about the Terms of Service should be sent to us at support@sugarswap.in.

Do we share your information with anybody else?

Customer information is the most important part of our business and we take care this information on priority. We only share this information with our business partners for internal purpose to enhance the functionality and improve the quality of our Services, and to personalise your experience while using our Services. We also use this information to display relevant advertising, provide support to you, communicate with you, and comply with our legal obligations

How secure is your information with Sugar Swap?

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorised access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The third party service providers with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard

We don't store any of your credit card information. While paying by credit card you are redirected to payment gateway for payment and come back to site after payment.

We encrypt and store your passwords in our website. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorised third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your Sugar Swap account with anyone. If we receive instructions using your user name and password, we will consider that you have authorised the instructions